Refund policy
Shopping With Confidence
At Howard Boston, every piece is selected with care, craftsmanship, and timeless style in mind. We want you to feel confident when ordering from us and fully satisfied when your purchase arrives. If something is not the right fit for you, our return process is clear, fair, and designed to be stress-free.
Return Window
You may request a return within 60 days from the date your order is delivered. This gives you ample time to review your purchase and decide if it meets your expectations.
Return Conditions
To be eligible for a return, items must meet the following requirements:
- Unused and unworn
- In original condition
- Returned with all original packaging included
We do not charge any restocking or handling fees.
How to Start a Return
To initiate a return, please contact us by email at info@howardboston.com.
Include your order number in your message so our team can assist you efficiently and guide you through the next steps.
Return Shipping
Return shipping costs are the responsibility of the customer.
For your own security, we strongly recommend using a trackable shipping method to ensure your return reaches us safely.
Exchanges
If you would prefer an exchange instead of a refund, simply mention this in your email when contacting us. Exchanges are handled based on product availability.
Refund Processing
Once your returned item has been received and inspected, your refund will be processed within 7 business days.
Please note that banks and payment providers may require additional time to finalize the transfer before the funds appear in your account.
Need Assistance?
If you have any questions about returns, refunds, or exchanges, you are always welcome to reach out to us at info@howardboston.com. Our team is happy to help and ensure your experience with Howard Boston remains smooth and reassuring.