FAQ
What is Howard Boston?
Howard Boston is a United States–based fashion brand focused on refined, old money–inspired style. Our collections are designed for those who appreciate timeless silhouettes, quality materials, and understated elegance. Every piece reflects a balance between classic taste and modern wearability.
Do you offer free shipping?
Yes, all orders include free shipping within the United States. There are no minimum order values or special conditions attached.
How long does delivery take?
Orders are processed within 1–2 business days. Once shipped, delivery usually takes 3–7 business days, with deliveries made Monday through Saturday. In most cases, your order arrives within 4–9 business days total. You will receive a tracking link as soon as your order is dispatched.
Do you ship internationally?
At this time, we only ship within the United States. Our current focus is providing a consistent and high-quality experience locally.
What is your return policy?
If you decide a purchase is not right for you, you can request a return within 60 days from the delivery date. Simply contact us at info@howardboston.com, and our team will guide you through the return process.
How long do refunds take?
After your returned items are received and inspected, refunds are processed within 7 business days. Depending on your bank or payment provider, it may take a little longer for the funds to appear in your account.
Do you accept exchanges?
Yes, exchanges are available. If you would like to exchange an item, reach out to us at info@howardboston.com and we will help you explore the available options.
What payment methods do you accept?
We accept Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa. All payments are securely processed using SSL encryption.
Is my personal and payment information safe?
Absolutely. Protecting your privacy is a priority. Howard Boston does not store sensitive payment information, and all transactions are handled through secure, trusted payment providers.
What should I do if my order has not arrived?
First, check the tracking link provided in your shipping confirmation email. If more than 7 business days have passed since shipment and your order has not arrived, contact us at info@howardboston.com and we will look into it for you.
Can I update or cancel my order?
If your order has not yet been shipped, changes or cancellations may still be possible. Contact us as soon as possible after placing your order, and we will do our best to assist.
Still need help?
We are always here to help. Send us a message at info@howardboston.com, and our team will be happy to assist you.